As per our TOS we do not keep any backups of data from seedboxes. If the hardware of a server fails we will replace the parts and then get the server back online as soon as possible. If the failure was due to a faulty hard drive, then in most cases all data will be lost. It is down to our clients to make sure to keep backups of any data that they deem important. We will do our best to try and recover data from hard drives, but this rarely succeeds and shouldn't be relied upon.
