Articles

Am I in a contract? Can I cancel my product? You're not in any contract with SeedboxSolutions. The only agreement that you make is that you... Can I order additional HDD, RAM, or other extra hardware? Yes/No. We do not currently provide customisations to Dedicated Servers (Dedi-Appbox) once... Can I pay manually via Email/Paypal?   No. This adds a lot of administrative overhead, delaying processing significantly, or might be... Can I upgrade/downgrade my dedicated server? Yes, However there is no direct/automated process.  To upgrade/downgrade your dedicated hardware... Does suspension of service affect other services? That depends on the reason but generally no.   If your service is suspended (Being overdue on... Fraud / MaxMind / Blocked Order? If you received a message about a Fraud error / MaxMind error / Blocked order, it means your... How do I cancel a PayPal Subscription? When you use the cancellation option in client area your Paypal subscription for that product... How long does order delivery take? Delivery times depend on availability at time of order but typical estimates are..... Shared... I paid late, when will service be re-activated? If you have recently paid an overdue invoice please allow up to 1-48 hours for re-activation.  If... Locked/Suspended Slots What does it mean to have your slot locked? Slots are locked (suspended) when there is a problem... What is the renewal process? If you have enabled automated billing or paying via subscription or card your service is... Will I get a refund for the time not used if I close the service before its expiry date? We have a 7 day refund policy on our services.  If you place cancellation request within the... You charged me without authorization, wtf? refund immediately!#!#!! Except, we cannot and do not charge anyone without authorization.   All transactions are...
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